Mobile Deposit

It’s easier than ever to make a quick check deposit to your account. Our Mobile Deposit feature allows you to securely deposit checks within the Bank With United mobile app. Mobile Deposit provides the same security and protection that you have with mobile banking.

Frequently Asked Questions

What do I need to get started?

What are the requirements to be eligible for Mobile Deposit?

To enroll in the Mobile Deposit Service, you must maintain an Account in Good Standing with 3 or less overdraft occurences during the past 12 months. You must also use an approved access device and approved software.

How secure is Mobile Check Deposit?

Mobile Check Deposit offers the same security that you have with Online Banking. For added protection, the images of your checks are stored securely at the bank and not on your mobile phone or tablet. As with all banking applications, security begins with you and the safeguarding of your phone and security credentials used to access this service.

What are the limits for the deposits?

We reserve the right to impose limits on the dollar amount(s) and/or number of items that you transmit using Mobile Deposit and to modify such limits in our sole discretion. Limits will be determined by your banking relationship and your daily limit will display within the Mobile App. If you attempt to initiate a deposit more than these limits, we may reject your deposit. If we permit you to make a deposit more than these limits, such deposit will still be subject to the terms of the Digital Banking Agreement, and we will not be obligated to allow such a deposit at other times.

What types of checks are accepted with Mobile Check Deposit?

Checks must be from a U.S. financial institution, in U.S. dollars and be made payable to the name on the deposit account. Acceptable types of checks include:

How should I endorse my check?

The endorsement should include “For deposit only at United Bank” and your signature. You do NOT need to include your account number as that is already associated with your mobile banking account.

When will my funds be available?

Funds deposited by 6 p.m. EST are typically available in your account the next business day. However, deposits are subject to verification and funds may not be available immediately. Once the deposit has been received, you will be able to view the pending transaction on your mobile device.

What do I do if a mobile deposit is declined?

You will receive an automated email notifying you of why the deposit was declined. If you have additional questions, please call us at 800.327.9862, email us at customerservice@bankwithunited.com or stop by your local branch.